As of Monday Feb 27 2017 the income and disability assistance online application system has undergone some changes.

My Self Serve (MySS) provides online access to income (and disability) assistance for residents of British Columbia.

If an applicant is applying for an assistance benefit for the first time, they will need to set up a MySS account. The goal of the new system is to allow users to complete and submit more of their requirements and documentation online as well as sending and receiving communication from the Ministry without having to actually go into a Ministry office.

For those who are unable to navigate the new system, there is also an option to call or go into a Ministry office to receive help.

Check out the Ministry video guide outlining the process to create and use the MySS system.

Changes to income and disability assistance application process

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